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Remotely Connected to
Computer
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Operating System Tune Up
and Computer Updating |
Just like a
car, your computer needs a tune up to stay running as good as it was
when you bought it. We will clean out unwanted Viruses, Spyware,
Blue Screens. We will update the OS Security Patches and hardware
updates that are needed. |
$10/
15 mins. |
Software Setup Service |
Just bought
that new application or game? Need an expert to install?
Let us install the software you want. |
$10/
15 mins. |
Network Issues |
If you're having
network problems and want us to take a look at what is going wrong,
give us a call. |
$10/
15 mins. |
Peripheral |
Need that new
Camera, Printer, Scanner, Web Cam or any other peripheral setup? |
$10/
15 mins. |
Virus Removal |
We will find
and eliminate that virus that is causing your computer problems. |
$10/
15 mins. |
Spyware Removal |
We will remove
all spyware, adware and other malicious programs on your computer. |
$10/
15 mins. |
Error Messages |
Need help with
error messages that pop up on your computer? |
$10/
15 mins. |
Email Problems |
We can set up
your email, train on email, and fix any kind of email related
problems. |
$10/
15 mins. |
Microsoft Office Questions
(Excel,
Word, PowerPoint, Access, FrontPage etc.) |
Do you have a
question on a Word document, want some help in a
PowerPoint presentation, or have an Excel question? What about making a webpage in
FrontPage?
We can help you out with any of these issues and more. |
$10/
15 mins. |
Back-Ups |
Do you want to
make sure you are backing up the right information with your daily,
weekly or monthly backups? Are you having issues regarding the
back-up program? |
$10/
15 mins. |
PDA's and MP3 Players |
We will sync
you PDA to your computer. We can also set up your MP3
player so you will understand how to add and delete songs. |
$10/
15 mins. |
What is Remote Assistance ? |
Remote Assistance is a way for us to connect to your
computer from our office.
After we are connected, we will be able to view your
computer screen and chat online with you in real time about
the current problems. You will be able to sit back and watch
our technicians move around your screen and fix the problems
at hand.
Notes:
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You
must have either Windows Messenger or an e-mail account
such as Microsoft Outlook or Outlook Express.
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You
must have a high speed internet connection such as DSL
or Cable in order to use Remote Assistance.
Other
important information regarding Remote Service.
Only you initiate the Remote Service and you always remain
in control of your computer.
The Data is secured by 256 bit encryption.
If files are needed to fix your computer, we can download
these files to your computer.
Once we disconnect from your computer, we can not get back
onto your computer without
you granting us access.
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